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OUR PROCESS

Delivered in 3 proven stages to give you the best-fit solution for your business. 

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Scoping & Discovery

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Software Implementation

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Training & Support

Scoping & Discovery

We meet with you to discuss your needs and how our services can help solve them. 

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Some of the topics we'll discuss with you include: 

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  • Your vision and goals.
     

  • Your current challenges and frustrations.
     

  • Your people – their roles and responsibilities, and, importantly, their sentiment.
     

  • How you operate – your software, systems and processes.
     

  • How you manage jobs, workflows and invoicing.
     

  • How you communicate both internally and externally.
     

  • How we like working together.
     

  • What makes you do a happy dance.

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Afterwards you will receive a comprehensive report with our findings and recommendations. 

Software Implementation

We work with you to transition your systems and processes - ensuring the integrity and security of your data is maintain every step of the way.

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We set the wheels in motion by: 
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  • Implementing our recommendations – collaborating with you and supporting you every step of the way.
     

  • Introducing and/or integrating cloud applications.
     

  • Streamlining your processes and workflows.
     

  • Training, up-skilling and empowering your team.
     

  • Establishing a communication rhythm to align your team to your vision and strategy.

Training and Support

We work with your team to ensure that they can get the most of the cloud for your business. We maintain contact to ensure you're completely satisfied with the outcome.
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We stick around to: 
 

  • Monitor and evaluate your progress.
     

  • Help you master your new software and processes.
     

  • Introduce KPIs to guide your team and measure performance.
     

  • Provide dedicated support – answer questions and run additional training.
     

  • Empower your people to get the most out of their role.
     

Once this has been completed, it's time to raise a glass to your bright future! 

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